Psychology / Mental Health

An appointment with a Registered or Provisionally registered Psychologist. Please check your benefits for eligibility.


Student Counselling

An appointment with a student therapist who is supervised by a registered psychologist. Unable to use personal insurance coverage.

Loredana Potestio is a Registered Psychologist (5432) with the College of Alberta Psychologist (CAP) and is a member of the Psychologist Association of Alberta (PAA).

She holds specialized training in Cognitive Behavioural Therapy (CBT), Eye Movement Desensitization Reprocessing (EMDR), Solution Focused Therapy, Emotional Freedom Technique (EFT), Acceptance and Commitment Therapy (ACT), and Prolonged Exposure Therapy. In addition to these techniques, Loredana has experience completing behavioural and academic assessments for schools.

Loredana began her career in psychology working for non-profit organizations; delivering workshops and working with inner city populations. She then continued on the educational path, where she taught Junior High students and Early Childhood students between the ages of 3 and 5.

After working with the school board, Loredana transitioned her career and began working for Alberta Health Services. It is with this organization that she worked with children, youth, and families. She has obtained much experience in her career working with teachers and classroom staff, ensuring that student’ developmental needs are being met.

Lastly, Loredana has also worked in private practice working with adults, couples, and children. She has facilitated both group and individual therapy sessions and workshops.

Loredana is also an approved provider for Veterans Affairs and Non Insured Health Benefits Program (NIHB).

When Loredana is not busy promoting mental health she enjoys spending time with her family and friends. She also loves to travel to new places.

Loredana Potestio is a Registered Psychologist (5432) with the College of Alberta Psychologist (C... Read More

Melissa Potestio is a Registered Provisional Psychologist (P7309) with the College of Alberta Psychologists and is a member of the Psychologists’ Association of Alberta.

Melissa began her career working in the education field, teaching, and supporting students from all grade levels. For over 10 years, she taught various subjects and worked as learning coach working together with classroom teachers, multidisciplinary team members, parents, and students. In this role, Melissa worked to support the diverse needs of all students because she believes all students have the capacity to achieve their own version of success.

Melissa enjoys supporting children, adolescents, and adults in their mental health journey. She takes a trauma informed approach while acknowledging that the client is the expert in their own life and experiences. She believes in the in the importance of providing a calm and safe place to voice their experiences as she understands that starting therapy can be an overwhelming experience for many. She approaches each client through an empathetic and compassionate approach while tailoring the therapeutic interventions to the needs of the client.

She has experience working with children, adolescents, and adults. She holds specialized training in Cognitive Behavioural Therapy (CBT), Eye Movement Desensitization Reprocessing (EMDR), Solution Focused Therapy, Acceptance and Commitment Therapy (ACT), and Prolonged Exposure Therapy.

In her spare time, Melissa loves to travel, cook, and watch movies with her family.

Melissa Potestio is a Registered Provisional Psychologist (P7309) with the College of Alberta Psy... Read More

Cassidy is a Master of Education in Counselling Psychology student at the University of Lethbridge, currently completing her practicum at Refocus You. While she is still a student, she is excited to approach learning with curiosity and dedication, and brings genuine effort to helping clients move forward when they feel stuck. In therapy with Cassidy, you can expect a down-to-earth demeanour, kindness, openness, and a sense of humour. She values feedback and encourages open conversation about what feels helpful and what doesn’t, so therapy can be shaped around your needs. Believing that each person’s experience is unique, she takes an integrative approach, drawing on techniques from different modalities to best support your goals. Her background includes providing peer support to university students, working in psychiatric care with diverse populations ranging from young adults to older adults, and engaging with families and the community through her years as a lifeguard. These experiences have shaped her commitment to offering care that is compassionate, practical, and genuine. Cassidy’s areas of interest include working with adolescents and adults navigating concerns such as anxiety, depression, burnout, life transitions, and challenges with emotional regulation. She believes nobody should have to struggle alone and is dedicated to supporting clients in creating meaningful and fulfilling lives. Outside of therapy, Cassidy enjoys staying active through the gym, soccer, or yoga. She also loves reading, baking, cooking, and winding down with a good TV show. Most importantly, she cherishes quality time with her family and friends.”

Cassidy is a Master of Education in Counselling Psychology student at the University of Lethbridg... Read More

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